Overview
The Personal Banker delivers best-in-class client service to maximize relationship-building opportunities through branch sales and service execution. The Personal Banker acquires new relationships and deepens existing relationships through cross-selling relevant products and services while delivering a remarkable client experience. The Personal Banker educates clients on self-service capabilities and leverages the Attract, Engage and Connect model. When appropriate, the Personal Banker connects clients with specialists.
Responsibilities
You're the brains behind our work:
You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network. we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. Citi is looking for Fintech Placement Analysts to join Global Consumer Banking (GCB).
We provide you with the knowledge and skills you need to succeed:
You can look forward to a 6- or 12-months full time working opportunity which begins with firm-wide orientation together with other placement analysts and summer analysts. The placement opportunity will enable you to grow quickly into positions of responsibility, we expect our placement analysts to perform as our full time employees, involve in different mobile and digital projects implementation, troubleshoots and resolves online banking and mobile banking related issues with hands-on opportunities to apply agile methodology to introduce new features to the customers quickly.
Your time here will look something like this:
Placement Duration: 6 months
Placement Period: Start in June 2023
Job Duties:
- Develop predictive analytical exercises to forecast customer behavior and anticipate business impact
- Identify and quantify optimization opportunities like next best offers/actions through the development of statistical/data modeling.
- Assemble, analyze and build analytical model to help business strategizing different sales initiatives, across all Consumer Banking products within the bank
- Establish and deploy appropriate data models to test and support dynamic business growth
- Conduct analysis to identify the best pricing for products and for special marketing offers
- Support data-driven tactics/projects/statistical models through the customer lifecycle (acquisitions, activation, mitigation, anti-attrition, retention).
- Analyze business process and identifying automation opportunities and assess automation feasibility
- Continuously discover, evaluate and help implement new and emerging technologies to help maximize business efficiency
We want to hear from you if:
We are looking for creative thinker who can help us to progress Citi and the global banking industry forward, you will involve in latest FinTech trend research and assess to senior management.
Who we think will be a great fit:
- Education Background: Undergraduate / Postgraduate students graduating in Dec 2024 - Jun 2024, with minimum CGPA of 3.2/ 4.0
- Discipline Preferred: Bachelor’s Degree or above in Computer Science, Data Science, Economics, Business Administration with expertise in Business Intelligence, Big Data and/or Analytics, Predictive modeling and data manipulation/extraction from huge / complex databases using SAS / SQL / R / Hadoop are required (SAS experience is a must and R/Hadoop experience is preferred).
- Attributes:
· Strong analytical aptitude, attention to detail and logical reasoning ability
· Strong presentation and communication skills
· Strong process/project Management skills
- Language Proficiency:
· Good command of written and spoken English
· Good command of written Chinese, spoken Cantonese and/or Mandarin